"Adaptive Wash"
HomeWhiz
Discover & Define
The last washing program’s performance is evaluated by the users. According to the gathered user feedback, the water and energy consumption data is analyzed so that with adaptive wash users can have a customized program that is more energy-efficient.
I got involved in the project after the first field test. My role was making an overall scenario optimization by examining the field test results and current usage flow. Without breaking away from existing scenario, I tried to improve the pain points with the software teams and project managers.
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At first I created a Lean UX Canvas. The Lean UX Canvas is a tool created by a UX consultant that acts as a practical guide to both understand the current scenario of business and user needs. It gave me a better definition of the project purpose.
As the second step, I defined the user flow to catch the pain points while the user taking to accomplish a specific task. This helped me determine where the flow needs improvement.
I Simplified the flow by removing unnecessary steps, reducing the number of clicks, and making the process more intuitive. Because the user should be able to complete the task with minimal effort so that they can use the adaptive wash more often. So increasing the usability also matched with our business goal that I defined in the beginning on the Lean UX Canvas.
Design
Adaptive Wash Components
I redesigned the components according to Homewhiz design system standards.
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